What is the TAT (Turn around time)?

The general TAT is 14-21 business days, unless otherwise stated. In stock blankets typically ship in 2-3 business days. Pre-orders and custom orders are subject to a longer TAT due to the nature of the orders.

What happens if my package is lost?

Snug As A Bug Kids is not responsible for any packages once USPS or UPS is in possession of the item(s). Priority mail packages are insured up to $50, additional insurance may be purchased at the customers expense. If your package is lost in transit please open a lost package inquiry with the shipping provider. Snug As A Bug Kids can not guarantee arrival by promised date on package. 

How do I care for my items?

We recommend washing all clothing and blankets in cold water and hang to dry or tumble dry low. Do not bleach. We are not responsible for wear and tear due to improper washing. 

What payment options are available?

All major credit cards along with Apple Pay and Google Pay are accepted. PayPal Checkout is also accepted. Sezzle IS accepted on purchased over $100.

What is your return policy?

Due to the nature of the items being handmade and custom ordered we do not offer or accept refunds or returns.